Privacy Policy

Last updated: November 19, 2020


Thank you for your interest in Opinr Inc. (doing business as Certa) (“Certa”) and our Certa websites located at https://getcerta.com and https://certa.in (the “Websites”) and our associated service.  Your use of the Certa service, through the Websites or otherwise, is subject to this Privacy Policy. The Certa service and Websites are collectively referred to in this Privacy Policy as the “Service.”  We are pleased to provide this privacy policy to inform you of our practices with respect to how we collect and use personally identifiable information in connection with your use of the Service. Notwithstanding the policy described herein, in the event that Certa is collecting data on behalf of a Certa customer as a data processor, then that customer’s own privacy policy and Certa’s agreement with that customer will control with respect to use of such data by Certa

Information We Collect

The data that we regularly collect about visitors to the Websites(e.g., IP address, browser type, pages accessed, duration of visit, etc.) does not necessarily enable us to personally identify you, and that is not our intention.  We do collect personally identifiable information about you, such as your name and phone number, when you voluntarily provide it by registering with us or using the Service.  To facilitate your use of the Service, we may automatically collect certain types of information when you access or use the Service.  In order to collect this data, we may utilize automated tools and files such as “cookies.”  These automated tools and files may reside on our servers or on your computer or device.  If you restrict our ability to use automated tools and files, your ability to access and use all or part of theService may be limited or disabled completely. We also collect statistical data regarding your use of the Service.

Use of Information

We use your personally identifiable information primarily to provide you with the Service and to provide customized content on the Service that is of interest to you.  The information is also used to verify your authority to access the Service, to contact you when reasonably necessary, and for the purpose of improving our products and services.

Controlling Your Personal Information

We may make available to users messaging and other interactive features.  You should be aware that when you voluntarily disclose personally identifiable information (e.g. user name, e-mail address) to third parties via the Service, that information, along with any substantive information disclosed in your communication, can be collected, correlated and used by third parties. Such activities are beyond the control of Certa.

Disclosure

We may disclose your personal information to third parties from time to time in our sole discretion.  For this reason, you should not disclose information to us that you do not want shared with third parties.  In addition to the forgoing, we will disclose your personally identifiable information as it believes is reasonably necessary to comply with law, regulation or other governmental authority or to prevent harm to yourself or others.  We may also contract with various third parties who help us provide and maintain the Service.  For example, we use a third party to host the Websites, the Service and associated databases, and may subcontract out production, fulfillment, or other operations. In these cases, we will use commercially reasonable efforts to prevent such third parties from disclosing your personal information, except for the purpose of providing the services in question.  Finally, we may disclose your personally identifiable information upon a transfer or sale to another entity of all or substantially all of Certa’s stock or assets related to the Service, or upon any bankruptcy or other corporate reorganization.

Links

For your convenience, we may provide links to certain third party websites or referrals to certain third parties’ products or services.  If you choose to visit a third party’s website or use its products or services, please be aware that the third party’s privacy policy, and not the Certa privacy policy, will govern your activities and any information you disclose while interacting with the third party.

Collection of Information From Children

We do not knowingly collect personally identifiable information relating to children. In the event that we learn that we have collected personally identifiable information from anyone under 13 years of age without prior parental consent, we will take steps to promptly delete such information.

European Users

If you are located in the European Economic Area or Switzerland, you may have the right to:

  • Request access to and receive information about the Personal Information we maintain about you for our own purposes, to update and correct inaccuracies in your Personal Information, to restrict or to object to the processing of your Personal Information, to have the information anonymized or deleted, as appropriate, or to exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.
  • Withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal

Those rights may be limited in some circumstances by local law requirements. You may exercise your rights by contacting us as specified below.

California Residents

Residents of California have the right to request a disclosure describing what types of Personal Information we have shared with third parties for their direct marketing purposes, and with whom we have shared it, during the preceding calendar year. You may request a copy of that disclosure by contacting us at privacy@getcerta.com.

Policy Changes

Certa reserves the right to change this privacy policy, and will post any revisions on the Service.  We encourage you to review this policy regularly for any changes.  Your continued use of the Service will be subject to the then-current privacy policy.

International Visitors and Customers

The Service is hosted in the United States. If you are visiting from the European Union (EU) or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent to:

  1. The use of your personal data for the purposes identified above in accordance with this Privacy Policy; and
  2. The transfer of your personal data to the United States as indicated above.

No Error - Free Performance

Certa does not guarantee error-free performance under this Privacy Policy.  We may not always catch an unintended privacy issue, despite our efforts to do so.  Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve this Privacy Policy.  We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with it.

Share your concerns

Certa is committed to lawful and ethical behaviour in all our activities. We expect our stakeholders to conduct themselves in compliance with all applicable laws and regulations and with the highest integrity. If you are aware of any improprieties or have any concerns, please report them on the following email id: care@getcerta.com

Every effort will be made to investigate a report as discretely as possible and to protect confidentiality as best as possible under the circumstances.

Additional Disclosures for California Residents.
These additional disclosures apply only to California residents. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt out, and requires businesses collecting or disclosing personal information to provide notices and means to exercise rights.  


Notice of Collection.
In the past 12 months, we have collected the following categories of personal information enumerated in the CCPA: Identifiers, including name, alias, postal address, email address, phone number, account name, IP address, and other similar identifiers. Demographic information, including your age and gender.

Right to Know and Delete.
If you are a California resident, you have the rights to delete the personal information we have collected from you and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:

The categories of personal information we have collected about you;

  • The categories of sources from which the personal information was collected;
  • The categories of personal information about you we disclosed for a business purpose or sold;
  • The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
  • The business or commercial purpose for collecting or selling the personal information; and
  • The specific pieces of personal information we have collected about you.


To exercise any of these rights, call our toll free number at 1-866-I-OPT-OUT and enter Service Code 1100 to leave us a message. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request.  If we are unable to verify your identity, we may deny your requests to know or delete.

Right to Opt-Out.
To the extent Certa sells your personal information as the term “sell” is defined under the CCPA, you have the right to opt-out of the sale of your personal information by us to third parties at any time. You may submit a request to opt-out through our toll-free number at 1-866-I-OPT-OUT and enter Service Code 1100 to leave us a message.

Authorized Agent.
You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly.

Right to Non-Discrimination.
You have the right not to receive discriminatory treatment by us for the exercise of any your rights.

Minors.
We do not knowingly “sell” the personal information of minors under 16 years old who are California residents without their affirmative authorization.

Shine the Light.
Customers who are residents of California have the right to request a disclosure describing the categories of personal information we have shared with third parties for their direct marketing purposes, and with whom we have shared it, during the preceding calendar year.  You may request a copy of that disclosure by contacting us as set out in the “Contact Us” section above and specifying that you are making a “California Shine the Light Request.” We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.

Questions

If you have any questions about our privacy practices, please feel free to contact us at:

Opinr Inc.
20824 Pamela Way
Saratoga, CA 95070
privacy@getcerta.com