Privacy Policy

Thank you for your interest in Opinr Inc. (doing business as Certa) (“Certa”) and our Certa websites located at https://getcerta.com and https://certa.in (the “Websites”) and our associated service. Your use of the Certa service, through the Websites or otherwise, is subject to this Privacy Policy. The Certa service and Websites are collectively referred to in this Privacy Policy as the “Service.” We are pleased to provide this privacy policy to inform you of our practices with respect to how we collect and use personally identifiable information in connection with your use of the Service. Not withstanding the policy described herein, in the event that Certa is collecting data on behalf of a Certa customer as a data processor, then that customer’s own privacy policy and Certa’s agreement with that customer will control with respect to use of such data by Certa.

Information We Collect

The data that we regularly collect about visitors to the Websites (e.g., IP address, browser type, pages accessed, duration of visit, etc.) does not necessarily enable us to personally identify you, and that is not our intention.

We do collect personally identifiable information about you, such as your name and phone number, when you voluntarily provide it by registering with us or using the Service. To facilitate your use of the Service, we may automatically collect certain types of information when you access or use the Service. In order to collect this data, we may utilize automated tools and files such as “cookies.” These automated tools and files may reside on our servers or on your computer or device. If you restrict our ability to use automated tools and files, your ability to access and use all or part of the Service may be limited or disabled completely. We also collect statistical data regarding your use of the Service.  We also collect the following categories of personal information enumerated in the CCPA: Identifiers, including name, alias, postal address, email address, phone number, account name, IP address, and other similar identifiers. Demographic information, including your age and gender.

Use of Information

We use your personally identifiable information primarily to provide you with the Service and to provide customized content on the Service that is of interest to you. The information is also used to verify your authority to access the Service, to contact you when reasonably necessary, and for the purpose of improving our products and services.

Share your concerns

Certa is committed to lawful and ethical behavior in all our activities. We expect our stakeholders to conduct themselves in compliance with all applicable laws and regulations and with the highest integrity. If you are aware of any improprieties or have any concerns, please report them on the following email ID: privacy@getcerta.com

Every effort will be made to investigate a report as discreetly as possible and to protect confidentiality as best as possible under the circumstances.

Controlling Your Personal Information

We may make available to users messaging and other interactive features. You should be aware that when you voluntarily disclose personally identifiable information (e.g. user name, e-mail address) to third parties via the Service, that information, along with any substantive information disclosed in your communication, can be collected, correlated and used by third parties. Such activities are beyond the control of Certa.

Disclosure

We may disclose your personal information to third parties from time to time, as discussed within this Policy, in our sole discretion. For this reason, you should not disclose information to us that you do not want shared with third parties. In addition to the forgoing, we will disclose your personally identifiable information as it believes is reasonably necessary to comply with law, regulation or other governmental authority or to prevent harm to yourself or others. We may also contract with various third parties who help us provide and maintain the Service. For example, we use a third party to host the Websites, the Service and associated databases, and may subcontract out production, fulfillment, or other operations. In these cases, we will use commercially reasonable efforts to prevent such third parties from disclosing your personal information, except for the purpose of providing the services in question. Finally, we may disclose your personally identifiable information upon a transferor sale to another entity of all or substantially all of Certa’s stock or assets related to the Service, or upon any bankruptcy or other corporate reorganization.

Security

Our Service uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar. In addition, we will maintain any personally identifiable information you upload or otherwise provide to us to commercially appropriate standards of security, but no online platform or service is free from cybersecurity risks. If you do not wish your personally identifiable information to be at any risk then you should not use the Service or upload personally identifiable information to the website or Service platforms.

Links

For your convenience, we may provide links to certain third party websites or referrals to certain third parties’ products or services. We are not responsible for the privacy or security of information you may share with these third-party websites or providers. If you choose to visit a third party’s website or use its products or services, please be aware that the third party’s privacy policy, and not the Certa privacy policy, will govern your activities and any information you disclose while interacting with the third party.

Collection of Information From Children

Our services are not intended for use by individuals under the age of 16 (minors). We comply with the Children's Online Privacy Protection Act (COPPA), which requires the consent of a parent or guardian for the collection of personally identifiable information from children under 13 years of age.  We do not knowingly collect personally identifiable information relating to children. In the event that we learn that we have collected personally identifiable information from anyone under 13 years of age without prior parental consent, we will take steps to promptly delete such information.

Notification

If an electronic or physical security incident is suspected to have resulted in the loss of third-party/customer data, Certa will make a notification to the public or affected entities.

European Users

If you are located in the European Economic Area, theUnited Kingdom or Switzerland, you may have the right to:

• Request access to and receive information about the Personal Information we maintain about you for our own purposes, to ask us to update and correct inaccuracies in your Personal Information, to restrict or to object to the processing of your PersonalInformation, to have the information anonymized or deleted, as appropriate subject to exceptions in applicable laws, or to obtain an electronic copy of the PersonalInformation we have collected pertaining to you and to exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.
• Withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal.

Those rights may be limited in some circumstances by local law requirements or derogations. You may exercise your rights by contacting us at privacy@getcerta.com to reach our EEA representative and ourData Protection Officer.

Policy Changes

Certa reserves the right to change this privacy policy, and will post any revisions on the Service. We encourage you to review this policy regularly for any changes. Your continued use of the Service will be subject to the then-current privacy policy.

International Visitors and Customers

The Service is hosted in the United States. If you are visiting from the European Union (EU) or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent to:

1. The use of your personal data for the purposes identified above in accordance with this PrivacyPolicy; and
2. The transfer of your personal data to the UnitedStates as indicated above.

Canadian Residents

If you are a resident of Canada, you are advised that your Personal Information may be transferred outside Canada and stored in countries in which Canadian federal and provincial laws do not apply.

No Error - Free Performance

Certa does not guarantee error-free performance of the Service or our privacy controls as set out in this Privacy Policy. We may not always catch an unintended privacy issue, despite our efforts to do so. Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve this Privacy Policy. We will will take prompt corrective action when we learn of any failure to comply with this Privacy Policy.

Disclosures for California Residents

Residents of California have the right to request a disclosure describing what types of Personal Information we have shared with third parties for their direct marketing purposes, and with whom we have shared it, during the preceding calendar year. You may request a copy of that disclosure by contacting us at privacy@getcerta.com.

Do Not Sell My Personal Information

Certa does not sell Personal Information, but the CCPA defines sale more broadly than the traditional sense of an exchange of data for money and may encompass transactions in which we may share your Personal Information.  Accordingly, you may, subject to exceptions in CCPA, request that Certa not “sell” your Personal Information by submitting this request to us at  privacy@getcerta.com. Please be aware that certain sharing of your Personal Information may not be considered a “sale” of Personal Information under CCPA.

CCPA comprises provisions that explicitly prohibit us from making any adverse decisions about you or your account based upon your exercise of this right(“non-discrimination”).

To exercise these rights, you may contact us at privacy@getcerta.com or call our toll free number at 1-866-I-OPT-OUT and enter Service Code 1100 to leave us a message. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent Please contact us via email or at call our toll free number at 1-866-I-OPT-OUT and enter Service Code 1100.  

The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt out, and requires businesses collecting or disclosing personal information to provide notices and means to exercise rights.  

Notice of Collection

In the past 12 months, we have collected the following categories of personal information enumerated in the CCPA: Identifiers, including name, alias, postal address, email address, phone number, account name, IP address, and other similar identifiers. Demographic information, including your age and gender.

Right to Know and Delete

If you are a California resident, you have the right to delete the personal information we have collected from you and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:

The categories of personal information we have collected about you;

• The categories of sources from which the personal information was collected;
• The categories of personal information about you we disclosed for a business purpose or sold;
• The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
• The business or commercial purpose for collecting or selling the personal information; and
• The specific pieces of personal information we have collected about you.

To exercise any of these rights, call our toll free number at 1-866-I-OPT-OUT and enter Service Code 1100 to leave us a message. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request.If we are unable to verify your identity, we may deny your requests to know or delete.

Right to Opt-Out

You have the right to opt-out of receipt of communications from us. You may submit a request to opt-out through our toll-free number at 1-866-I-OPT-OUT and enter Service Code 1100 to leave us a message.

Authorized Agent

You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment by us for the exercise of any of your rights.

Minors

We do not knowingly “sell” the personal information of minors under 16years old who are California residents without their affirmative authorization.

Shine the Light

Customers who are residents of California have the right to request a disclosure describing the categories of personal information we have shared with third parties for their direct marketing purposes, and with whom we have shared it, during the preceding calendar year. You may request a copy of that disclosure by contacting us as set out in the “Contact Us” section above and specifying that you are making a “California Shine the Light Request.” We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.

Questions

If you have any questions about our privacy practices, please feel free to contact us at: