Instacart Case Study

Case Study
January 11, 2024

The Challenge:

A lengthy onboarding process, complicated by multiple departments and stakeholders, created difficulties in efficiently managing supplier approvals, particularly in the rapidly changing retail grocery sector.

Solution:

Implementing Certa's supplier onboarding solution at Instacart enabled collaboration, customization, and ease of use, for all stakeholders involved in the process.

Results:

Efficient onboarding, robust compliance, and risk management have transformed Instacart's vendor relationships, benefiting both internal operations and external partnerships.

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“Teams have really gotten on board,” explained Kristen. “It’s clear when you go through the process and see how streamlined it is that it’s a real value add — business requesters have all really enjoyed the process. They greatly benefit from the guided workflow that we've created — we've really taken the question out of the process.” - Kristen E., Director of Strategic Procurement.

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Instacart Case Study

Case Study
January 9, 2024
Customers
January 9, 2024

The Challenge:

A lengthy onboarding process, complicated by multiple departments and stakeholders, created difficulties in efficiently managing supplier approvals, particularly in the rapidly changing retail grocery sector.

Solution:

Implementing Certa's supplier onboarding solution at Instacart enabled collaboration, customization, and ease of use, for all stakeholders involved in the process.

Results:

Efficient onboarding, robust compliance, and risk management have transformed Instacart's vendor relationships, benefiting both internal operations and external partnerships.

__

“Teams have really gotten on board,” explained Kristen. “It’s clear when you go through the process and see how streamlined it is that it’s a real value add — business requesters have all really enjoyed the process. They greatly benefit from the guided workflow that we've created — we've really taken the question out of the process.” - Kristen E., Director of Strategic Procurement.

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